Copies of Presentations at our traditional networking events for attendees, 2013-2019

Please go to the Downloads page for information on how meeting attendees may obtain PDFs of presentations free of charge.

Recordings of Zoom Meetings, 2020-2024

The Recordings page provides important information about our recordings and how these may be accessed by participants and by those who did not participate, where a fee is payable.  Please visit this page before making any purchases.  

Access fees - per meeting - are given below.  You may pay by electronic bank transfer or by credit/debit card over the phone, or request a personal invoice.  Please email us with your preference.

• All registered participants - free of charge - please email for the recording link or slides pdf
• AQMLM members who did not register - £20.00
• Non-member non-registrants - £60.00 - please apply by email

Zoom Meetings in 2024

Zoom 40 - "Staff Quality Engagement from Day 1"  14th March 2024
30 persons registered for this event and 22 participated. Poll ratings were 67% Excellent and 33% Good. Certificates of participation for CPD purposes are available on request; please email us. The recording will be on YouTube shortly. Please go to the Recordings page for details of access; charges are indicated above.

Zoom 39 - "Ensuring Customer Satisfaction"  14th February 2024
26 persons registered for this event and 20 participated. Poll ratings were 31% Excellent and 69% Good. Certificates of participation for CPD purposes are available on request; please email us. The recording is on YouTube. Please go to the Recordings page for details of access; charges are indicated above.

Zoom 38 - "Risk-Based Thinking"  16th January 2024
35 persons registered for this event and 30 participated. This Zoom had technical problems at the start, as evidenced by the poll ratings:  50% Good and 50% Satisfactory. Certificates of participation for CPD purposes are available on request; please email us. The recording is on YouTube. Please go to the Recordings page for details of access; charges are indicated above.

Zoom Meetings in 2023

26 persons registered for this event and 25 participated. The exit poll indicated: 8% Excellent, 92% Good.  Certificates of participation for CPD purposes are available on request; please email us. The recording is available on YouTube. Please go to the Recordings page for details of access; charges are indicated above.

Zoom 30 - "Change Control - are we getting it right?'  16th March 2023

32 persons registered for this event and 22 participated. The exit poll indicated: 87% Good & 13% Satisfactory.  Certificates of participation for CPD purposes are available on request; please email us. The recording is now on YouTube. Please go to the Recordings page for details of access; charges are indicated above.

Zoom 29 - "Result Interpretation - is the Quality Good Enough?"  15th February 2023

42 persons registered for this event and 28 participated. The exit poll indicated: 18% Excellent, 82% Good.. Certificates of participation for CPD purposes are available on request; please email us. The recording is now on YouTube. Please go to the Recordings page for details of access; charges are indicated above.

Zoom 26 - "Getting the most out of your EQA reports" - 26th October 2022

39 persons registered for this event and 23 participated. The exit poll indicated: 32% Excellent, 58% Good, 11% Satisfactory. Certificates of participation for CPD purposes are available on request; please email us. The recording is on YouTube. Please go to the Recordings page for details of access; charges are indicated above.

Zoom 25 - "Internal Audit Masterclass follow-up" - 28th September 2022

27 persons registered for this event and 18 participated. The exit poll indicated: 47% Excellent, 53% Good. Certificates of participation for CPD purposes are available on request; please email us. The recording will be on YouTube shortly. Please go to the Recordings page for details of access; charges are indicated above.

Zoom 24 - "Training & Competency Re-Visited" - 23rd August 2022

38 persons registered for this event and 28 participated. The exit poll indicated: 48% Excellent, 44% Good and 8% Satisfactory. Certificates of participation for CPD purposes are available on request; please email us. The recording will be on YouTube shortly. Please go to the Recordings page for details of access; charges are indicated above.

Zoom 23 - "Validation & Verification Re-Visited" - 21st June 2022

37 persons registered for this event and 28 participated.  The exit poll indicated: 42% Excellent, 46% Good and 12% Satisfactory.  Certificates of participation for CPD purposes are available on request; please email us. The recording is on YouTube. Please go to the Recordings page for details of access; charges are indicated above.

Zoom 22 - "Artificial Intelligence in the Laboratory" - 23rd May 2022

48 persons registered for this event and 35 attended.  We did not have an exit poll on this occasion, but comments were all highly favourable.  Certificates of participation for CPD purposes are available on request; please email us. The recording is on YouTube and the link is available on request. Please go to the Recordings page for details of access; charges are indicated above.

Zoom 21 - "Quality Management of Testing Outside the Laboratory" - 26th April 2022

47 persons registered for this event; 31 attended. The exit poll indicated 29% Excellent, 68% Good, 10% Satisfactory. Another poll indicated that most participants felt a follow-up Zoom would be useful to cover some aspects in more detail. This will be scheduled in due course. Certificates of participation for CPD purposes are available on request; please email us. The recording is now on YouTube. Please go to the Recordings page for details of access; charges are indicated above.

Zoom 20 - "Internal Audit Masterclass" - 23rd March 2022

60 persons registered for this event; 52 attended.  The exit poll indicated 43.6% Excellent, 48.7% Good, 7.7% Satisfactory.  Another poll indicated that 55% of participants felt a follow-up Zoom would be useful to cover some aspects in more detail.  This is planned for Zoom 24 on Thursday 21st July 2022. Certificates of participation for CPD purposes are available on request; please email us. The recording is now on YouTube. Please go to the Recordings page for details of access; charges are indicated above.

Zoom 18 - "SOP Writing Masterclass" - 25th January, 2022

53 persons registered for this meeting and 47 attended. No exit poll was taken on this occasion, but there were many expressions of praise and thanks. Certificates of participation for CPD purposes are available on request; please email us. The recording is on YouTube. Please go to the Recordings page for details of access; charges are indicated above.

Zoom Meetings in 2021

Zoom 17 - "Harmonisation of Reference Ranges & Minimum Testing Intervals" - 25th November, 2021

74 persons registered for this meeting and 70 attended. 49.8% rated the meeting Excellent, 37.9% Good, 11.1% Satisfactory and 2.2% Unsatisfactory. Certificates of participation for CPD purposes are available on request; please email us. The recording will be on YouTube shortly. Please go to the Recordings page for details of access; charges are indicated above.

Zoom 16 "The Quality Management of Serum Indices (HIL) - 20th October, 2021

54 persons registered for this meeting and 42 attended. We did not do an exit poll for this event, but the comments received all rated it excellent. Certificates of participation for CPD purposes are available on request; please email us. The recording is on YouTube. Please go to the Recordings page for details of access; charges are indicated above.

Zoom 15 "Expansion in Virology/Microbiology – the legacy of the pandemic in the short and long term" 7th September, 2021

 40 persons registered for this meeting and 32 attended. 64% participants rated the meeting as "Excellent", 36% "Very Good". Certificates of participation for CPD purposes are available on request; please email us. The recording isavailable on YouTube on request. Please go to the Recordings page for details of access; charges are indicated above.

Zoom 14 "Implications of Pathology GIRFT on Total Quality Management in Pathology", 15th July 2021

Zoom 13 “Pre-Analytical Quality Challenges", 22nd June 2021

82 persons registered for this meeting and 59 attended. 51% of participants rated the meeting as "Excellent" and 49% as "Very Good". Certificates of participation for CPD purposes are available on request; please email us. The recording is now available on YouTube, as well as pdf copies of the slides used during the meeting. Please go to the Recordings page for details of access; charges are indicated above.

Zoom 12 “Quality Challenges in Genomics, Cellular Pathology Technique and Blood Products Delivery", 10th May 2021

35 persons registered for this meeting and 30 attended. 48% of participants rated the meeting as "Excellent", 38% "Above Average" and 14%  "Average". Ths was an 'experimental' meeting with a change of format.  In a poll, 81% of participants were happy to repeat the exercise, 10% were not sure and 10% felt it should not be repeated. Certificates of participation for CPD purposes are available on request; please email us. The recording is available on YouTube, as well as pdf copies of the slides used during the meeting. Please go to the Recordings page for details of access; charges are indicated above.

Zoom 11 “Diagnostic Sensitivity, Specificity, Prevalence & Predictive Value. 7th April 2021"

60 persons registered for this meeting and 50 attended. 63% participants rated the meeting as "Excellent", and 37% "Above Average". Certificates of participation for CPD purposes are available on request; please email us. The recording will be available on YouTube shortly, as well as pdf copies of the slides used during the meeting. Please go to the Recordings page for details of access; charges are indicated above.

Zoom 10 – Pathology Quality Assurance Dashboard Update, 8th March 2021

64 persons registered for this meeting and 58 attended. 49% participants rated the meeting as "Excellent", 46% "Above Average" and 5% as "Average". Certificates of participation for CPD purposes are available on request; please email us. The recording is available on YouTube, as well as pdf copies of the slides used during the meeting. Please go to the Recordings page for details of access; charges are indicated above.

Zoom 09 – Evaluating Assay Performance Characteristics
5th February 2021

 62 persons registered for this meeting and 53 attended.  44% participants rated the meeting as "Excellent", 47% "Above Average" and 9% as "Average".  Certificates of participation for CPD purposes are available on request; please email us. The recording will be available on YouTube shortly, as well as pdf copies of the slides used during the meeting.  Please go to the Recordings page for details of access; charges are indicated above.

Zoom 08 - De-Mystifying Measurement Uncertainty
14th January 2021

65 persons registered for this meeting and 57 attended.  47% participants rated the meeting as "Excellent", 49% "Above Average", 3% as "Average" and 1% as below average.  Certificates of participation for CPD purposes are available on request; please email us. The recording is available on YouTube, as well as pdf copies of the slides used during the meeting.  Please go to the Recordings page for details of access; charges are indicated above. 

Zoom Meetings in 2020

Zoom 07 'Setting Quality Specifications Based on Biological Variation'
8th December 2010

60 persons registered for this meeting.  59% participants rated the meeting as "Excellent", 39% "Above Average" and 2% as "Average".  Certificates of participation for CPD purposes are available on request; please email us. The recording is now available on YouTube, as is a pdf copy of the slides used during the meeting.  Please go to the Recordings page for details of access; charges are indicated above. 

 Zoom 06 "Adding Value for the Patient"  11th November 2020

Zoom 04 "EQA Q&A"  9th September 2020

34 AQMLM members & guests attended this meeting. We appreciated the attendance of a number of EQA Organisers who helped answer questions. Certificates of participation for CPD purposes are available on request; please email us. The recording is available on YouTube. Please go to the Recordings page for details of access; charges are indicated above.

Zoom 03 "Maintaining a Competent Workforce"  10th August 2020

32 AQMLM members & guests attended this meeting. We appreciated the attendance of John Ringrow from UKAS wh answered questions and gave advice.  Certificates of participation for CPD purposes are available on request; please email us. The recording is available on YouTube. Please go to the Recordings page for details of access; charges are indicated above.

Zoom 02 "Creating a COVID-19 Secure Work Environment"  16th July 2020

23 AQMLM members & guests attended this meeting.  We appreciated the presentation from AQMLM Director Dr Gwen Wark and discussed a number of important issues around protecting the workforce.  All those who left feedback rated this meeting as 'excellent' or 'good'.   Certificates of participation for CPD purposes are available on request; please email us.  The recording is available on YouTube. Please go to the Recordings page for details of access; charges are indicated above.

Zoom 01 "UKAS Accreditation During the COVID-19 Crisis"  25th June 2020

28 AQMLM members & guests attended this, the first of our online Zoom Meetings.  We very much appreciated Ben Courtney from UKAS giving us a presentation and answering questions throughout the call.  The feedback from participants has been good, so we will be scheduling more Zoom meetings in the coming months; the next is on 16th July 2020. Certificates of participation for CPD purposes are available on request; please use email us.  The recording is available on YouTube - please go to the Recordings page for details of access; charges are indicated above.

Networking Events

'There is More to Quality Management than Accreditation!' 12th September 2019

40 people attended this Seminar.  An evaluation chart is here.  A Dropbox link for presentation files and audio recordings will be made available to attendees shortly.  Some comments received were:

"MH's talk was excellent. However, the whole day was very insightful."

"The talk on measuring patient outcomes very useful for measuring value of lab services."

"JR mentioned the cost of accreditation. This could be a good area to discuss in the future."

"The NICE talk was excellent!"

Change & Risk Management Workshop, 12th December 2018

20 people attended this Workshop.  The evaluation report chart is here.  The Dropbox link for PDFs of the presentations and summary of the Workshop session key points is available on request.  Some comments made by attendees are shown below:

"It was a very useful and informative workshop & day; well organised with some excellent discussions and shared learning. Made me think about the cases we discussed. Excellent workshop scenarios and discussions."

"Lots of good discussion"

"A very informative meeting. The small group made it very easy to have discussions."

Audit Practice Workshop 12th October 2018

28 people attended this Workshop.  The evaluation report chart is here.  The Dropbox link for PDFs of the presentations and summary of the Workshop session key points is available on request.  A summary of comments made by attendees is below:

Several of the elements of this Workshop ("Observation", "EQA" and "NCs & CAs") received a wide range of scores from 'poor' to 'excellent'.  Clearly they met some attendees' needs but not others, whose expectations were perhaps rather different.  The "Observation" exercise involving the Lego Technics construction did take too long and needed clearer instructions, so this will be modified if we do it again.

Audit Theory Seminar 11th September 2018

32 people attended this Workshop.  The evaluation report chart is here.  The Dropbox link for PDFs of the presentations and summary of the Workshop session key points is available on request.  Some comments made by attendees are below:

"All presentations should include examples of how the 'ideal' or aim has been achieved in the end - these are always really helpful."

"Good, clear & concise information presented."

"Very useful lesson, well presented & informative topics."

"Great day for networking and some informative talks - thank you!"

"The Challenge of Multi-site Quality Management"  Wednesday 13th June 2018

36 people attended this Workshop.  The Evaluation report chart is here.  The Dropbox link for PDFs of the presentations and summary of the Workshop session key points is available on request.  Some comments made by attendees are below:

"Really interesting day. Thank you!" 

"Excellent to have UKAS advisor available to answer questions during the day. Very useful workshops!" 

"Good to get the perspective of more experienced colleagues already in networks and who have gone through the UKAS process."

"I thoroughly enjoyed the Workshop!"

"Enjoyed the workshop style of the meeting. Great way to network and share ideas / problems."

"Well done for this type of Workshop!"

"Very useful meeting; idea sharing and learning opportunity."

"Quality Management of Screening Assays" Tuesday 12th December 2017

20 persons attended this event (a number didn't make it because of the travel disruption).  The evaluaton report is here.  PDFs of presentations will be made available for attendees when these are cleared by the presenters. One comment received was:

"This has been another worthwhile event looking at a subject which has not been covered elsewhere for me." 

"Quality Management of New Technologies" Seminar - Thursday 19th October 2017

27 persons attended this event.  The evaluation report is here.  PDFs of presentations will be made available for attendees when these are cleared by the presenters.  Some comments received were:

"I highly enjoyed the meeting ... a superb learning experience!"

"(Some) very knowledgeable & interesting speakers."

"Not sure the POCT talk was really a discussion of novel (technology)... Need more discussion of the POCT lab-IT interface options and connectivity."

"Audit of Errors & Incidents" Workshop - Tuesday 13th June 2017

28 persons attended this event.  The evaluation report is here.  PDFs of presentations will be available for attendees shortly.  Some comments received are given below:

"Great day - very informative workshop and invaluable networking - thank you!"

"Lovely catering, easily accessible venue. Course content was very interesting, and it is good to hear different disciplines discussing issues we all face."

"Training & Competency" Workshop - Tuesday 14th March 2017

40 persons attended this event.  The evaluation report is here.  PDFs of presentations will be available for attendees shortly.  Some comments received are given below:

"Really useful to share ideas & practices"

"I found the group workshops very useful"

"Very valuable session - lots to take back!"

"Pre- and Post-Analytical KPIs" Seminar - Tuesday 6th December 2016

41 persons attended this event.  The evaluation report is here.  PDFs of presentations will be available for attendees shortly.  Some comments received are given below:

"Very good as usual, thanks!"

"Patient expert was brilliant to hear and how much she understood - very worthwhile. Thank you!"

"Having <the expert patient> come and talk to us was fabulous. It was really interesting & informative. Will was great too!"

"Expert patient was the star speaker! Interesting bonus presentation from Adam."

"UKAS Assessments - Lessons learnt So far" Tuesday, 6th September 2016

49 persons attended this event.  The evaluation report is here.  PDFs of presentations will be available for attendees shortly.  Some comments received are given below:

"Thank you - a good meeting as ever!"

"Really helpful day! Worth revisiting in 12 months."

"Thank you, a great day. My 1st assessment (micro) is in 2 weeks - perfect timing to give me more confidence when they arrive!"

"Sticky notes was a good idea!"

"Very instructive - learnt a lot and taking away a deal of help in our upcoming inspection."

"Interesting to see that many common findings raised at different sites. A great platform for shared learning!"

"Quality Management of POCT", Wednesday 8th June 2016

42 persons attended this event.  The evaluation report is here.  PDFs of presentations will be available for attendees shortly.  Some of the comments on the evaluation forms were:

"Really enjoyed the day; lots of useful information. Fantastic to have an actual ISO inspector present."

"Very enjoyable, helpful meeting. I will keep AQMLM meetings in mind for the future."

"Personally surprised how much I learned and enjoyed today!"

"Effective EQA Management", Tuesday 8th March 2016

35 persons attended this event.  The evaluation report is here.  PDfs of presentations will be available for attendees shortly.  Some of the comments on the evaluation forms were:

"An excellent seminar - thank you!  A useful addition would have been a speaker from a laboratory recently accredited to ISO15189 to pass on how EQA is managed within their laboratory."
"The meeting was so interesting and gave me a chance to know more people."
"Too much Chemistry!"
"A bit Biochemistry heavy for me!"
"More Histology based talks (needed) especially from UKAS.  I realise people have their own areas of interest but topics could be more general."
"Some useful thoughts but can be difficult to relate to non-numeric discipline ie histology without a clinical chemistry background."

In our defence, we did try to get speakers fom EQA services in Histology and Microbiology, but none were available or willing to contribute to the programme.

"Information Management" Symposium, Tuesday, 10th November 2015.

50 persons attended this event.  The evaluation report is here.  Attendees who would like pdfs of the presentations should request the Dropbox folder link using the Contact form.

A horizontally striped scarf was left behind at this meeting.  If you think it is yours, please send us an email with its description and we will post it on!

Some comments received:

There were no negative comments about the presentations but a few people had concerns about not being able to see the screen at the back and the lack of female toilets.  We can address the former but not the latter, regrettably!  There were a number of positive comments about the talks:

"The speakers were very knowledgeable!"
"It was great of the expert patient to do this - very thought-provoking!"
"Wow! I need to learn more!"
"Generally interesting - lots of things I've never heard of - very useful"
"Very good to have patient experience as part of the programme."

"Audit Theory & Practice" Workshop, Thursday 17th September 2015.  

25 persons attended this event.  The evaluation report is here.  Attendees who would like pdfs of the presentations should request the Dropbox folder link using the Contact form.

Some comments received:

"Thank you for a very informative and enjoyable day."
"I have learnt quite a lot - very useful for any future audits."
"Was good to do group exercises with more experienced delegates and good to network with other delegates."
"Group activities were a good way of applying knowledge and sharing ideas."
"Great event!"
"Very informative & enthusiastic presentations.  Really enjoyed the group audit exercises."
"Easier to discuss audit exercises when we had specific examples.  Very good to understand the ISO standards."
"Very nice sessions & speakers!"
"Good idea to have group audit exercises.  Relaxed informal discussion was great.
"I really enjoyed the day - learned a lot and got a lot out of it.  Made very welcome - well worth the trip from Glasgow!  Audit exercise was very useful for thinking about producing checklists and I will definitely be reviewing my checklists in light of this.  Thank you for a very enjoyable, useful day!"
"Enjoyed the day & the afternoon exercises."

The main suggestion for improvement was that there should be more copies of the group audit exercises papers.

"Quality Management for the Non-numeric Disciplines" Workshop, Tuesday 14th July 2015.  

45 persons attended this event.  The evaluation report is here.  Attendees who would like pdfs of the presentations should request the Dropbox folder link using the Contact form.

Some comments received:

"Thanks to all speakers for a very useful workshop."
"Even as a chemist in backgropund.this was really interesting and informative"
"Really enjoyed change control talk.  Interesting topic, well structured and presented."
"Having had colleagues attend the psychology of quality management day, I would be interested in this being run again."
"Good to have a UKAS assessor to ask questions."
"All talks were very good but due to my background, naturally more pulled in by certain ones.."
"Helpful to hear peoples' experience of assessment."
"Invaluable to have a UKAS Assessor in attendance."
"It was a brilliant meeting - thank you very much."

There was one adverse comment on the relevance of the Andrology talk and othere relating to the adequacy of the venue and having and earlier finish time rather than the educational content.

"Psychology of Laboratory Medicine" Seminar, Tuesday 12th May 2015

35 persons attended this event.  The evaluation report (29 responses) is here.  Attendees who would like pdfs of the presentations should request the Dropbox link using the Contact form.

Some comments received:

"Layout of room much more friendly & engaging for networking.  Presentations very thought-provoking."
"Excellent meeting!"
"Very informative meeting"
"Cabaret seating much better than rows; temperature well controlled"
"Temperature reasonable!"
"Enjoyable day - thank you!"

There were no adverse comments or suggestions for improvement.

"Audit Theory & Practice" Workshop, Tuesday 10th March 2015

34 persons attended this event.  The evaluation report (24 responses) is here.  Attendees who would like pdfs of the presentations should request the Dropbox link using the Contact form.

Some comments received:

"Great informative event - my first AQMLM event"
"Interesting discussion points"

The only adverse comments were on the temperature of the room and the inadequate number of toilets!

"Impact of the Barnes Review on Quality Management" Symposium, Wednesday 12th November 2014.

64 persons attended this event.  The evaluation report chart (36 responses) is here.  We believe that this Symposium achieved the highest overall scores of our recent events.    We were pleased that the extra plasma screens worked well; these will be used again!  Attendees who would like pdfs of the presentations should request the Dropbox link using the Contact form.  JGM 27.11.14

Some comments received:

"Very good speakers; very useful!"
"Great to have Debra talking from the QM's point of view."
"Some talks were excellent."
"Microphones & second screens were a useful addition."
"Additional screens were very useful - an improvement on previous meetings."
"Another excellent meeting - well done!"

The only adverse comments related to the venue, timing of the breaks and finish time.